Shipping and Delivery
We ship all orders from our studio in Brighton, Victoria. Below is a breakdown of our current shipping options and delivery timeframes.
Australia-wide Shipping
Standard Shipping – $10
Flat rate: $10
Estimated delivery: 2–8 business days
Available on all orders under $100
Free Standard Shipping – orders $100+
Free standard delivery on all orders $100 and over
Estimated delivery: 2–8 business days
Express Shipping – $15
Flat rate: $15
Estimated delivery: 1–4 business days
Delivery timeframes are estimates only and can vary based on your location and carrier delays, especially during peak periods.
International Shipping
We currently ship to selected international destinations (including the United Arab Emirates, Austria, Belgium and more).
Standard International – $20
Flat rate: $20
Estimated delivery: 6–27 business days
International customers are responsible for any customs duties, taxes or import fees charged by their local authorities.
Order Processing & Tracking
Orders are processed on business days (Monday–Friday, excluding public holidays).
You’ll receive a confirmation email once your order is placed, and a shipping notification with tracking details once it has been dispatched.
If your order contains multiple items, they will usually ship together in one parcel.
Delays & Issues
If your order hasn’t arrived within the expected timeframe, please:
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Check your tracking link for updates from the carrier
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Confirm your shipping address on your order confirmation
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Contact us with your order number so we can follow up with the courier
If you have any questions about shipping or need help with a specific order, get in touch with us and we’ll be happy to help.